Why is my bill higher than normal?
Friday, January 17, 2014
This month's polar vortex brought the coldest temperatures in almost 20 years.
Our customers set five new peak-energy demand records due to the extreme temperatures. As customers have started to receive their latest bills, some have reached out to us, asking why their bill increased even though they took steps to conserve.
The following video gets into more detail about the cold's impact on your home's energy usage and the effect it has on your monthly bill:
Our customers set five new peak-energy demand records due to the extreme temperatures. As customers have started to receive their latest bills, some have reached out to us, asking why their bill increased even though they took steps to conserve.
The following video gets into more detail about the cold's impact on your home's energy usage and the effect it has on your monthly bill:
